Leading and living with empathy has never been more important in our world than right now. Empathy is the ability to identify with the challenges that other people face and to see those challenges from their perspective. I think of empathy as “humble curiosity,” and it’s an important skill set…

Think back to the last time you took public transportation. What were most people doing? If it’s anything like the planes, trains, buses and subways I ride (or used to ride pre-pandemic), people probably generally kept to themselves. Whether working or scrolling through a mundane social media feed on their…

I finished giving a keynote to a group of salespeople several years ago and was in the process of meeting some of the attendees after the program. As I was finishing the last conversation, a young man approached me and without introducing himself said, “If something doesn’t change for me…

The last 18 months plus have been challenging for me. I steered my business through a pandemic, wrote a book, launched the book, became a single parent, and continue to navigate the hurdles associated with growing a business. While many of these challenges have been blessings, they have taken an…

Several weeks ago, I delivered a virtual presentation at a large law firm on the topic of burnout prevention. My remarks were brief, and I didn’t have a chance to teach all of my content because there were other people scheduled to speak as part of this program. Whenever I…

I love the Olympics and was particularly looking forward to this year’s games. I was especially looking forward to the women’s gymnastics competition in large part because I am in awe of Simone Biles. …

Ted Lasso: You either immediately know who this is, or you’re wondering, “Who in the world is Ted Lasso?” Less than two months ago, I was in the latter category. I don’t watch much TV, except for sporting events and the occasional Golden Girls re-run, and I have never binge-watched…

Good leaders help their teams understand how their work fits into the bigger organizational picture. …

The pandemic has exposed how important in-person connection is at work and to work teams. As the legal profession reimagines the structure of work post-pandemic, the lessons you’ll learn below about support, caring, and showing up for each other must be considered. Great leaders support the people with whom they…